Trust & Safety
Your safety is our priority. Learn how to trade safely and what we're doing to protect our community.
Safety Tips for Traders
Meet in safe locations
For local pickups, meet in public places during daylight hours. Police stations often offer safe exchange zones.
Verify before you pay
Always inspect items in person before paying cash. For shipped items, use secure payment methods.
Trust your instincts
If a deal seems too good to be true, it probably is. Don't let pressure rush you into a decision.
Keep records
Save all messages and transaction details. Take photos of items before and after exchanges.
Protect your privacy
Don't share personal details like your home address until necessary. Use our messaging system.
Report suspicious activity
Help keep our community safe by reporting anything that doesn't seem right.
How Soomi.nz Protects You
Listing Moderation
We review listings to catch prohibited items and suspicious activity.
Verified Accounts
All users must verify their email to trade on Soomi.nz.
Secure Messaging
Our built-in messaging keeps your personal contact details private.
See something suspicious?
If you encounter a scam, suspicious listing, or inappropriate behaviour, please report it immediately. We take all reports seriously and investigate promptly.