Privacy Policy

SOOMI.NZ PRIVACY POLICY. Effective Date: 1 April 2026. Last Updated: 1 April 2026. SOOMI LIMITED ("Soomi.nz," "we," "us," or "our") is committed to protecting your personal information in accordance with the Privacy Act 2020 (New Zealand). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Soomi.nz platform. 1. INFORMATION WE COLLECT. We collect information you provide directly to us, including: account information (name, email address); profile information (username, region, profile picture); listing information (item details, photos, pricing); communication data (messages between users); and transaction records. We also automatically collect certain technical information when you use our platform, including IP address, browser type, device information, pages visited, and referral URLs. 2. HOW WE USE YOUR INFORMATION. We use the information we collect to: provide, maintain, and improve our services; process transactions and send related information; send notifications about your account and listings; respond to your comments and questions; detect and prevent fraud and abuse; comply with legal obligations under New Zealand law; and personalise your experience on the platform. 3. INFORMATION SHARING. We do not sell your personal information to third parties. We may share information: with other users as needed to facilitate transactions (e.g. your username and region may be visible to buyers and sellers); with service providers who assist our operations (who are bound by confidentiality obligations); when required by law, court order, or to protect the rights, property, or safety of Soomi.nz, our users, or the public; and in connection with a merger, acquisition, or sale of assets (with notice to you). 4. DATA SECURITY. We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security. 5. YOUR RIGHTS. Under the Privacy Act 2020, you have the right to: access your personal information held by us; request correction of inaccurate information; request deletion of your information (subject to our legal obligations); and lodge a complaint with the Office of the Privacy Commissioner. To exercise these rights, contact us at privacy@soomi.nz. 6. COOKIES AND TRACKING. We use cookies and similar technologies to provide and improve our services, analyse usage patterns, and for security purposes. For full details, see our Cookie Policy at Soomi.nz/CookiePolicy. You can control cookies through your browser settings, but disabling them may affect the functionality of our platform. 7. CHILDREN'S PRIVACY. Soomi.nz is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will delete it promptly. 8. DATA RETENTION. We retain your personal information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated data by contacting privacy@soomi.nz. 9. THIRD-PARTY LINKS. Our platform may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies. 10. CHANGES TO THIS POLICY. We may update this Privacy Policy from time to time. Material changes will be notified on the platform or by email. Your continued use after changes means you accept the updated policy. The current version will always be available at Soomi.nz/Privacy. 11. CONTACT US. If you have questions about this Privacy Policy or our privacy practices, please contact us at privacy@soomi.nz.